Jovial Bob, who does customer service / support around here, told me that he was "stalked" by a customer! We have little bios of each person who does customer contact-type stuff on the corporate web site. It's nothing intimate, basically a picture along with any experience or schooling the person has, along with a work e-mail addy. A customer Googled Jovial Bob, found his home phone number, and called him at his house late one night for some help on a project!

Well, Jovial Bob lived up to the nickname I've given him, stayed on the phone with the person - and then charged the company for an hour of his time - fortunately, he's hourly and not salaried. I told him it sounded like it was time for him to get an unlisted telephone number!