I'll Say She Is!
Wednesday, 23 July 2003
I seem to be bitching about work a lot lately

Don't get me wrong. I love being employed, and am still grateful that Fate conspired to get me rehired here after Black Thursday, with the bonus that I got to acquire a few mad html skilz.

But there is a price. At least once a week, I get an e-mail or a phone call from someone whe "can't" access one of the technical documents on our web site. EVERY SINGLE PAGE with these documents says that you have to have Adobe Acrobat 5 or higher, accompanied by a handy-dandy link to Adobe.com. And every single time, the person calling needs to update their Acrobat Reader. Grrrrrr!

Also, our various sales reps, (well, a couple in particular) are technology-impaired. This is scary, considering the stuff they are selling is technology-intense. Whenever they have a duh moment, they call me, because my predecessor was Nice and didn't mind helping them out. I am Not Nice; not only that, we're pretty understaffed, so I don't have extra time to hold hands if I wanted to. So hopefully I can be forgiven if I wasn't too patient when I explained to the guy, TWICE, that if he wanted to edit some Power Point presentations we had sent him, he had to not only copy them off the cd and onto his computer, he also had to remove the little check next to "Read Only" in Properties. Grrrrrr!

In other work-related news, I am tired of the phrases "know-how", "state-of-the-art", and "value-added". Also, "We Have What It Takes" is a lame headline.

Posted by ginevra (link)
Comments
ALL of our "A.E.s" are technology-impaired, including (and especially) the young turks who think they're all "down with" the "computer thing." *eyeroll*
At my office, all of the court reporters are dependent upon their computers to do their work. They've been using them for years, day in and day out, yet they still think the monitor is the actual computer, and that big old boxy thing it's attached to is the "hard disk". Which is also what they call 3½" floppies.

As the new database person in my office, I have this conversation at least twice a day:

"WHAT HAPPENED TO MY ADDRESS BOOK I CAN'T FIND IT WHERE ARE MY CONTACTS WHAT HAVE YOU DONE WITH THEM WHERE IS EVERYTHING"

Me: "Did you hit F5 to refresh the display? Sometimes that will work."

"Oh."

"You're welcome."

moi